8 min read

Why is email marketing good?

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Published on
April 17, 2023

Email marketing is a powerful tool that businesses can use to connect with their customers and drive sales. In today's digital age, email marketing has become an indispensable part of any successful marketing campaign. It allows businesses to reach out to a large audience while keeping costs under control. In this blog post, we will delve into the world of email marketing and discuss its benefits for businesses. We will also provide real-world examples of successful email campaigns and offer tips on how to create effective emails that capture readers' attention.

Email marketing involves sending promotional messages or newsletters to a group of people via email. It is a cost-effective way for businesses to communicate with their customers, build brand awareness, and promote their products or services.

Email marketing matters because it allows businesses to target specific audiences based on factors such as demographics, interests, and behaviour. This targeting helps increase the relevance of the messages being sent and can lead to higher engagement rates.

Benefits of Email Marketing

There are many benefits to using email marketing over other forms of advertising or communication. Here are some key advantages:


Email marketing is one of the most cost-effective ways for businesses to reach out to their customers. Unlike traditional forms of advertising like print or TV ads, there are no printing or distribution costs associated with sending an email.

High ROI:

Email marketing has been shown to have a higher return on investment (ROI) than many other forms of advertising. According to Campaign Monitor, every dollar spent on email generates an average return of $42.

Ability to target specific audiences:

With email marketing, businesses can target specific groups of people based on factors such as location, interests, and behaviour. This allows them to send more relevant messages that are more likely to be opened and engaged with.

Measurable results:

One of the biggest advantages of email marketing is its ability to provide measurable results. Businesses can track metrics such as open rates, click-through rates, and conversion rates to see how their campaigns are performing.

Examples of Successful Email Campaigns

There are many examples of businesses that have used email marketing effectively to achieve their goals. Here are a few real-world case studies:


In its early days, Airbnb used email marketing to build trust with its users and drive bookings. The company sent personalized emails to hosts and guests, offering tips and advice on how to make the most of their experience. This helped build a sense of community around the brand and ultimately drove bookings.


Uber has used email marketing to promote its services in new cities around the world. The company sends targeted emails to people who have downloaded its app but haven't taken a ride yet, offering discounts or other incentives to encourage them to try the service.


Sephora uses email marketing to promote new products and offer personalized recommendations based on customers' past purchase history. The company also sends birthday emails with special offers as a way of building customer loyalty.

Tips for Creating Effective Emails

Creating effective emails is key to running successful email marketing campaigns. Here are some practical tips for crafting compelling emails:

Subject lines:

Your subject line is the first thing readers will see, so it's important to make it attention-grabbing and relevant. Use personalization techniques such as including the recipient's name or location in the subject line.


Personalizing your emails can help increase engagement rates by making readers feel like you're speaking directly to them. Use segmentation and targeting tools to send more relevant messages based on factors such as demographics, interests, and behaviour.


Every email should include a clear call-to-action (CTA) that tells readers what you want them to do next (e.g., "Shop now," "Learn more," "Sign up"). Make sure your CTA stands out visually and is placed prominently in the email.

Mobile optimization:

With more and more people reading emails on their mobile devices, it's important to optimize your emails for mobile. Use responsive design techniques to ensure your emails look good on any device.

Common Mistakes to Avoid

While email marketing can be a powerful tool, there are some common mistakes that businesses should avoid:

Sending too many emails:

Bombarding your subscribers with too many emails can lead to high unsubscribe rates and lower engagement levels. Be strategic about the frequency of your emails and make sure each one provides value to the reader.

Neglecting mobile optimization:

As mentioned earlier, optimizing your emails for mobile is crucial in today's digital age. Neglecting this aspect can result in unreadable or poorly formatted messages on smaller screens.

Failing to segment your audience:

Sending the same message to everyone on your email list is unlikely to be effective. Use segmentation and targeting tools to send more customized messages that are tailored to specific groups of people.

Email marketing remains an important part of any successful marketing strategy. By using targeted messages, personalization techniques, and measurable results, businesses can use email marketing effectively to connect with their customers and drive sales. By avoiding common mistakes and following best practices, businesses can create compelling email campaigns that help them achieve their goals.

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