What is Prospect Research?
Prospect research is the process of gathering information about potential customers. This helps sales teams understand who they are reaching out to. By learning more about prospects, sales reps can tailor their approach to meet the needs of each potential customer.
According to HubSpot, companies that perform prospect research are 45% more likely to achieve their sales targets.
Why is Researching Prospects in the Sales Process Important?
Researching prospects is crucial for the sales process. Here’s why:
1. Understanding Needs and Pain Points
- When you research prospects, you learn about their needs and pain points.
- This information is vital for creating a tailored sales pitch.
- Knowing their challenges helps you show how you can help.
Example: If a prospect's company struggles with outdated technology, you can offer your product or service as a solution.
2. Building Trust and Credibility
- Research helps sales reps build trust with potential customers.
- By knowing about a prospect’s business and industry trends, you show that you care and understand their world.
- Personalizing communication based on the specific needs and conditions of a prospect's business is key to effective sales strategies.
- This makes it easier to have meaningful conversations and build a connection.
Salesforce reports that 79% of business buyers say it’s crucial to interact with a salesperson who is a trusted advisor, which can be facilitated through effective prospect research.
3. Improving Sales Outreach
- Effective research improves your sales outreach.
- When sales teams know details about a prospect, such as their job title and company size, they can personalize their emails and calls.
- This increases the chances of getting a response.
4. Enhancing Sales Strategy
- A well-researched list of prospects helps in creating a strong sales strategy.
- Sales teams can prioritize prospects who are more likely to become paying customers.
- This focus ensures that sales efforts are directed towards the right prospects, saving time and resources.
5. Increasing Success Rates
- Researching prospects can significantly improve your sales success.
- This shows that knowing more about your prospects leads to better outcomes.
According to a study by LinkedIn, 78% of sales professionals who use social media for research outsell their peers.
6. Creating Effective Sales Funnels
- Prospect research is also key to building an effective sales funnel.
- Understanding where prospects are in the decision-making process helps tailor your approach.
Example: Someone at the start of their research phase needs different information than someone ready to make a purchase.
Top 20 Techniques for Researching Prospects
1. Identify the Right Prospects
Identifying the right prospects means finding people or companies who are most likely to need your product or service. Knowing who your ideal customers are can save time and effort. You can focus your sales outreach on those who are more likely to become paying customers.
Define Your Ideal Customer Profile
An Ideal Customer Profile (ICP) outlines the kind of customer who would gain the most from your product or service.
Why it's Important: Having a clear ICP helps you target the right prospects and increases the chances of successful sales.
How to Implement:
- Look at your best customers and identify common traits.
- Consider factors like company size, industry, location, and job title.
- Use this information to create a detailed profile of your ideal customer.
Find Qualified Leads
Qualified leads are prospects who fit your Ideal Customer Profile and have shown interest in your product or service.
Why it’s Important: Focusing on qualified leads increases the efficiency of your sales process and boosts conversion rates.
How to Implement:
- Use tools like CRM systems to track and manage sales leads.
- Look for signs of interest, such as website visits, email opens, and social media interactions.
- Prioritize leads who engage with your content and show buying intent.
2. Gathering Basic Information
Gathering basic information involves collecting essential details about your prospects to understand them better. Having accurate information helps you tailor your sales pitch and build stronger relationships with potential customers.
Use Company Websites for Prospect Research
Company websites provide a wealth of information about a prospect’s business, including their products, services, and recent news.
Why it's Important: Understanding a company's offerings and challenges helps you position your product or service as a solution.
How to Implement:
- Visit the company’s website and explore sections like “About Us,” “Products,” “Services,” and “News.”
- Take note of any recent achievements or challenges they mention.
- Use this information to customize your outreach.
Leverage Social Media Channels and Platforms
Social media platforms like LinkedIn, Twitter, and Facebook are valuable resources for learning about prospects.
Why it's Important: Social media provides insights into a prospect’s interests, connections, and professional activities.
How to Implement:
- Follow your prospects and their companies on social media channels.
- Look at their posts, interactions, and shared content to understand their interests and needs.
- Use this information to engage with them in a meaningful way.
3. Advanced Prospect Research Techniques
Explore Industry Trends
Exploring industry trends means looking at what is happening in the market that affects your prospects’ business.
Why it’s Important: Knowing industry trends helps you understand the challenges and opportunities your prospects face. This knowledge can make your sales strategy more relevant and persuasive.
How to Implement:
- Read Industry Reports: Find reports from trusted sources like industry associations and market research firms. These reports give insights into trends, challenges, and opportunities in the industry.
- Conduct Sales Research: Identify effective research channels and understand available resources before developing a research strategy. This will help you gather valuable information about the market and your prospects.
- Follow News and Blogs: Stay updated with industry news by reading blogs and news websites related to your prospects’ industry.
- Use Social Media: Follow industry leaders and companies on social media platforms to see the latest discussions and updates.
Analyze Competitor Information
Analyzing competitor information involves looking at what your prospects' competitors are doing.
Why it’s Important: Understanding competitors helps you identify what makes your product or service unique. This can help you position your offering more effectively.
How to Implement:
- Visit Competitor Websites: Check out the websites of your prospects' competitors to see their products, services, and marketing strategies.
- Read Reviews: Look at customer reviews of competitors’ products on review websites to understand their strengths and weaknesses.
- Use Competitor Analysis Tools: Tools like SEMrush and Ahrefs can help you analyze competitors’ online presence and marketing efforts.
4. Research a Prospect’s Company
Review Financial Statements
Reviewing financial statements means looking at a company’s financial documents to understand its financial health.
Why it’s Important: Knowing a company’s financial status can help you tailor your sales pitch. For example, a company with strong financials might be more willing to invest in new solutions.
How to Implement:
- Find Public Reports: For publicly traded companies, you can find financial statements in their annual reports or on financial news websites.
- Look for Key Metrics: Focus on metrics like revenue, profit margins, and growth rates to gauge the company’s financial health.
- Use Financial Analysis Tools: Websites like Yahoo Finance and Google Finance can provide quick access to financial data.
Assess Company Size and Growth Potential
Assessing company size and growth potential means evaluating how big a company is and how much it is likely to grow.
Why it’s Important: Understanding a company’s size and growth helps you determine its needs and how your product or service can support its goals.
How to Implement:
- Check Company Websites: Look at the “About Us” or “Company Info” sections on the company’s website to find details about its size, employee count, and offices.
- Use Business Databases: Tools like LinkedIn and Crunchbase provide information about company size, growth history, and future plans.
- Read Press Releases: Check for recent press releases or news articles that mention the company’s expansions, new projects, or other growth indicators.
5. Understand Prospects' Pain Points
Understanding prospects' pain points means knowing the problems or challenges they face.
Why it’s Important: When you know their pain points, you can offer solutions that meet their needs. This makes your sales pitch more effective and relevant.
How to Implement:
Talk to Current Customers:
- Ask your current customers about their challenges before they used your product or service.
- Use this information to identify common pain points among your prospects.
Read Online Reviews:
- Look at reviews of similar products or services on review websites.
- Pay attention to the problems customers mention.
Use Social Media:
- Follow prospects on social media channels.
- See what issues they talk about or what questions they ask.
Conduct Surveys:
- Send out surveys to potential customers asking about their biggest challenges.
- Use the responses to gather data on common pain points.
6. Leverage Mutual Connections
Leveraging mutual connections means using people you both know to make introductions and build trust with prospects. Mutual connections can make your introduction warmer and more trustworthy. This can increase the chances of starting a meaningful conversation with the prospect.
Use Mutual Connections for Warm Introductions
A warm introduction is when someone you both know introduces you to a prospect.
Why it’s Important: Warm introductions are more effective than cold calls or emails. Prospects are more likely to respond positively when introduced by someone they trust.
How to Implement:
- Identify Mutual Connections: Use LinkedIn or your CRM system to find people you both know.
- Request an Introduction: Ask your mutual connection if they can introduce you to the prospect. Be polite and explain why you want the introduction.
- Follow Up: After the introduction, send a friendly message to the prospect, mentioning your mutual connection.
Build Meaningful Conversations
Building meaningful conversations means talking to prospects in a way that is engaging and relevant to them.
Why it’s Important: Meaningful conversations help build relationships and trust. They show that you understand the prospect’s needs and are genuinely interested in helping them.
How to Implement:
- Start with Common Interests: Mention your mutual connection or any shared interests to start the conversation.
- Ask Open-Ended Questions: Questions like “What challenges are you facing?” encourage the prospect to share more about their needs.
- Listen Actively: Pay attention to what the prospect says and respond thoughtfully. This shows that you value their input.
7. Utilizing Sales Prospecting Tools
Sales prospecting tools are software and applications that help you find and manage prospects. These tools make the prospecting process easier and more efficient. They help you find potential customers, track interactions, and organize your outreach.
Choose the Right Tools
Choosing the right tools means selecting software that fits your needs and helps you reach your sales goals by implementing effective sales prospecting methods.
Why it’s Important: The right tools can save you time and improve your prospecting efforts. They can help you find more qualified leads and manage your sales process better.
How to Implement:
- Identify Your Needs: Determine what features you need, such as lead generation, CRM, or email tracking.
- Research Options: Look at different tools and compare their features, prices, and user reviews.
- Try Free Trials: Many tools offer free trials. Use these to see which tool works best for you.
Use Tools Effectively
Using tools effectively means taking full advantage of their features to improve your prospecting process.
Why it’s Important: Proper use of tools can help you find more leads, keep track of your interactions, and close more deals.
How to Implement:
- Learn the Features: Spend time learning how to use the tool’s features. Many tools offer tutorials or customer support to help you.
- Automate Tasks: Use the tool to automate repetitive tasks like sending follow-up emails or updating contact information.
- Track Your Progress: Use the tool to monitor your interactions and track your progress towards your sales goals.
8. Research Prospects for Sales Outreach
Researching prospects for sales outreach means gathering information to personalize your sales efforts. Personalized outreach shows that you understand and care about the prospect’s needs. It increases the chances of getting a positive response.
Craft Tailored Sales Pitch
A tailored sales pitch is a customized message that speaks directly to the prospect’s needs and pain points.
Why it’s Important: A personalized pitch grabs the prospect’s attention and shows that you have done your homework.
How to Implement:
- Use Prospect Research: Look at the prospect's company website, social media profiles, and industry trends.
- Mention Specific Pain Points: Address the specific challenges you know the prospect faces.
- Show How You Can Help: Explain how your product or service can solve their problems.
Personalize Cold Calls and Cold Emails
Personalizing cold calls and emails means tailoring your messages to each prospect based on your research.
Why it’s Important: Personalized messages are more likely to be read and responded to than generic ones.
How to Implement:
- Start with a Friendly Greeting: Use the prospect’s name and a friendly opening line.
- Mention Something Specific: Refer to something specific about the prospect’s business or industry.
- Be Brief and Clear: Keep your message short and to the point.
- End with a Call to Action: Ask the prospect to schedule a meeting, reply to the email, or take another specific action. Highlight how your solution can improve their sales call process, making it more efficient and effective.
9. Utilize CRM Systems and Marketing Automation for Sales Team
CRM (Customer Relationship Management) systems and marketing automation tools help sales teams manage and streamline their interactions with potential customers.
These tools keep all prospect information in one place, making it easier to track and manage. They also automate repetitive tasks, saving time and reducing errors.
Choose the Right CRM System
A CRM system is a tool that helps you keep track of all your interactions with prospects.
Why it’s Important: It ensures you don’t miss any important details and helps you stay organized.
How to Implement:
- Identify Your Needs: Determine what features you need, such as contact management, email integration, and reporting.
- Research Options: Look at different CRM systems and compare their features and prices.
- Try Free Trials: Many CRM systems offer free trials. Use these to find the best fit for your sales team.
Use Marketing Automation Tools
Marketing automation tools help automate tasks like sending emails and following up with prospects.
Why it’s Important: Automation saves time and ensures consistent communication with prospects.
How to Implement:
- Set Up Automated Emails: Create email templates for common scenarios, such as welcoming new prospects or following up after a meeting.
- Schedule Follow-Ups: Use the tool to schedule automatic follow-up emails based on your interaction history.
- Track Engagement: Monitor how prospects interact with your emails and adjust your strategy accordingly.
10. Analyze Past Interactions
Analyzing past interactions means reviewing your previous communications with prospects to learn what worked and what didn’t.
Understanding past interactions helps improve future sales efforts. It shows you what strategies are effective and where you need to make changes.
Review Past Sales Calls and Meetings
Reviewing past sales calls and meetings involves looking back at your conversations with prospects.
Why it’s Important: It helps you identify successful techniques and areas for improvement.
How to Implement:
- Record Calls: If possible, record your sales calls (with permission) so you can review them later.
- Take Notes: During and after meetings, take detailed notes about what was discussed.
- Look for Patterns: Identify common themes in successful calls, such as specific questions that led to positive responses.
Learn from Previous Prospect Engagements
Learning from previous engagements means analyzing how prospects responded to your outreach.
Why it’s Important: It helps you understand what messages resonate with prospects and improve your future communications.
How to Implement:
- Track Interactions: Use your CRM system to track emails, calls, and meetings with each prospect.
- Evaluate Responses: Look at how prospects responded to different messages and strategies.
- Adjust Your Approach: Based on your findings, adjust your sales pitch and outreach methods to better meet the needs of future prospects.
11. Leverage Trigger Events
Trigger events are significant changes or developments in a prospect's business that can influence their buying decisions.
Trigger events can create opportunities for you to engage with prospects. By identifying these events, you can time your outreach to match their needs.
Identify Trigger Events
Identifying trigger events means finding key moments in a prospect’s business that indicate a potential need for your product or service.
Why it’s Important: Knowing these events helps you approach prospects at the right time, increasing the chances of a positive response.
How to Implement:
- Monitor News and Social Media: Follow industry news and your prospects’ social media channels to spot announcements like mergers, product launches, or leadership changes.
- Use Alerts: Set up Google Alerts for your prospects' companies to get notified of relevant news.
- Track Financial Reports: Look at quarterly or annual financial reports for signs of growth or challenges.
Influence Sales Strategy
Using information from trigger events to shape your sales approach and strategy.
Why it’s Important: A strategy based on current events and needs is more likely to resonate with prospects and meet their immediate challenges.
How to Implement:
- Customize Your Pitch: Adjust your sales pitch to address the specific needs arising from the trigger event. For example, if a company just launched a new product, offer solutions that can support their marketing or production.
- Showcase Relevant Solutions: Highlight how your product or service can solve problems or enhance opportunities related to the trigger event.
- Follow Up Strategically: Time your follow-up messages to coincide with key moments in the prospect’s response to the trigger event.
12. Create Sales Prospect Profiles
A sales prospect profile is a detailed description of an ideal customer, based on research and previous engagements. Creating detailed profiles helps you understand who your best prospects are and how to reach them effectively.
Learn from Previous Prospect Engagements
Reviewing past interactions with prospects to identify patterns and key characteristics of successful engagements.
Why it’s Important: Learning from past experiences helps you refine your approach and improve future interactions.
How to Implement:
- Analyze Past Data: Look at your CRM data to see which types of prospects responded well to your outreach.
- Identify Common Traits: Find common characteristics among your successful prospects, such as company size, industry, or pain points.
- Document Successful Strategies: Note the strategies that worked well in past engagements and incorporate them into your profiles.
Develop Detailed Profiles
Creating comprehensive profiles that include key information about your ideal prospects.
Why it’s Important: Detailed profiles help you target your outreach more effectively and increase the chances of success.
How to Implement:
- Gather Basic Information: Include essential details like company size, industry, location, and job titles of key decision-makers.
- Identify Pain Points: Note common challenges and needs that your product or service can address.
- Outline Engagement Strategies: List the best ways to approach and communicate with these prospects, based on past successes.
13. Develop a Sales Prospecting Process
A sales prospecting process is a series of steps that sales teams follow to find and engage potential customers.
Why it’s Important: Having a structured process helps ensure that sales reps consistently identify and reach out to the right prospects. It makes the sales process more efficient and effective.
How to Implement:
- Identify Your Ideal Customer: Knowing who your ideal customer is helps you focus your efforts on prospects who are most likely to buy your product or service.
- Gather Prospect Information: Collecting data about potential customers to understand their needs and how your product or service can help them.
- Reach Out to Prospects: Contacting potential customers to introduce them to your product or service.
- Follow Up: Continuing to engage with prospects after the initial contact to move them through the sales funnel.
14. Effective Sales Outreach Techniques
Sales outreach involves contacting potential customers to generate interest in your product or service. Effective outreach helps you connect with prospects and start meaningful conversations that can lead to sales.
Craft Tailored Sales Pitches
Creating personalized messages that address the specific needs and interests of each prospect.
Why it’s Important: Tailored pitches are more likely to capture the prospect’s attention and interest.
How to Implement:
- Research Prospects: Use the information you have gathered to understand each prospect’s pain points and goals.
- Personalize Your Message: Mention specific details about the prospect’s business and how your product can help. One of the best sales prospecting tips is to start with smaller, more qualified prospect lists.
- This approach, supported by accurate data, enhances the effectiveness of the prospecting process, leading to higher conversion rates and better sales outcomes.
Use Multiple Outreach Channels
Reaching out to prospects through various communication channels to increase the chances of making contact.
Why it’s Important: Different prospects prefer different methods of communication. Using multiple channels increases your reach.
How to Implement:
- Email: Send personalized emails to introduce yourself and your product.
- Phone Calls: Follow up with a phone call to answer any questions and provide more information.
- Social Media: Engage with prospects on platforms like LinkedIn by sharing relevant content and starting conversations.
Track and Measure Success:
Monitoring the effectiveness of your outreach efforts to see what works and what doesn’t.
Why it’s Important: Tracking success helps you refine your approach and improve your outreach over time.
How to Implement:
- Use CRM Software: Track all interactions with prospects in your CRM system.
- Analyze Results: Look at metrics such as response rates and conversion rates to assess the effectiveness of your outreach.
15. Monitor Social Media Activity
Monitoring social media activity involves keeping an eye on what your prospects post on platforms like LinkedIn, Twitter, and Facebook.
Social media gives you insights into your prospects' interests, needs, and pain points. This information can help you tailor your approach and engage more effectively.
Track Prospects' Social Media Accounts
Following your prospects on social media to see their posts, comments, and shares.
Why it’s Important: It helps you stay updated on their latest activities and understand their interests and challenges.
How to Implement:
- Follow Their Accounts: Follow your prospects on LinkedIn, Twitter, and other relevant platforms.
- Set Up Alerts: Use tools like Google Alerts or social media monitoring tools to get notifications when your prospects post something new.
- Engage with Content: Like and comment on their posts to show interest and start building a relationship.
Engage with Prospects on Social Media
Interacting with your prospects on social media to build rapport and trust.
Why it’s Important: Engaging with prospects can make them more receptive to your outreach and helps establish a connection.
How to Implement:
- Comment Thoughtfully: Add valuable comments to their posts. Ask questions or share your insights.
- Share Relevant Content: Post content that is relevant to your prospects' interests and tag them if appropriate.
- Join Groups: Participate in LinkedIn groups or forums where your prospects are active. Share your expertise and engage in discussions.
16. Use Prospect Research to Improve Sales Funnel
Using information gathered from prospect research to optimize each stage of the sales funnel. Understanding your prospects better helps you guide them through the sales funnel more effectively, leading to higher conversion rates.
Collect Detailed Information
Gathering comprehensive data about your prospects, including their pain points, needs, and behaviors.
Why it’s Important: Detailed information helps you tailor your sales strategy to address specific needs at each stage of the sales process.
How to Implement:
- Use CRM Systems: Store all collected data in your CRM system for easy access and analysis.
- Analyze Interactions: Look at past interactions to identify patterns and key information about your prospects.
- Segment Prospects: Group your prospects based on common characteristics and needs to personalize your approach.
Optimize Sales Funnel Stages
Adjusting your strategies and actions at each stage of the sales funnel based on prospect research.
Why it’s Important: Tailoring your approach to each stage of the sales funnel increases the likelihood of converting prospects into customers.
How to Implement:
- Top of the Funnel (Awareness): Use social media and content marketing to attract potential customers. Share articles, videos, and other content that addresses their pain points.
- Middle of the Funnel (Consideration): Provide more detailed information about your product or service. Use case studies, whitepapers, and webinars to demonstrate value.
- Bottom of the Funnel (Decision): Offer personalized demos, free trials, or consultations to help prospects make their final decision. Address any remaining concerns and highlight success stories.
17. Continuous Improvement in Prospect Research
Continuous improvement in prospect research means always looking for ways to better understand and find potential customers. Improving prospect research helps sales teams stay effective and adapt to changes in the market. It ensures they are always reaching the right prospects.
Gather Feedback
Collecting feedback from your sales reps about their experiences with prospecting.
Why it’s Important: Feedback helps identify what works and what doesn’t, allowing you to make necessary adjustments.
How to Implement:
- Regular Meetings: Hold regular meetings with your sales team to discuss challenges and successes in prospect research.
- Surveys: Use surveys to gather more detailed feedback from sales reps.
Analyze Data
Reviewing data from your prospecting efforts to identify patterns and areas for improvement.
Why it’s Important: Data analysis helps you see what strategies are most effective and where you can improve.
How to Implement:
- Use CRM Tools: Use your CRM system to track and analyze data on prospect interactions and conversions.
- Look for Trends: Identify trends in the data that can inform your prospecting strategy.
Train Your Team
Providing ongoing training for your sales team to keep them updated on best practices and new techniques.
Why it’s Important: Continuous training ensures your sales reps are always equipped with the latest skills and knowledge.
How to Implement:
- Workshops and Webinars: Offer regular workshops and webinars on prospecting techniques.
- Share Resources: Provide access to articles, videos, and other resources that can help improve prospect research skills.
18. Leverage Content Marketing Insights
Using data from your content marketing efforts to better understand your prospects and tailor your sales approach. Content marketing insights help you see what topics and types of content engage your prospects, allowing you to customize your outreach.
Analyze Content Engagement Data
Reviewing data on how prospects interact with your content, such as blog posts, videos, and social media.
Why it’s Important: This data shows you what your prospects are interested in and what topics resonate with them.
How to Implement:
- Use Analytics Tools: Use tools like Google Analytics to track content performance.
- Identify Top Content: Look for the content that gets the most views, shares, and comments to understand what interests your prospects.
Tailor Content to Prospects' Interests
Creating content that addresses the specific interests and needs of your prospects.
Why it’s Important: Tailored content is more likely to engage prospects and move them through the sales funnel.
How to Implement:
- Create Buyer Personas: Develop detailed profiles of your ideal customers, including their interests and pain points.
- Customize Your Content: Use the insights from your content analysis to create content that speaks directly to your prospects' needs.
19. Conduct Regular Prospect Audits
Conducting regular prospect audits means checking the information you have about potential customers to ensure it is accurate and up-to-date.
Accurate prospect data helps your sales team target the right customers. Outdated or incorrect information can lead to wasted efforts and missed opportunities.
Evaluate Prospect Data for Accuracy
Checking the data you have about your prospects to make sure it is correct.
Why it’s Important: Accurate data helps you understand your potential customers better, leading to more successful sales strategies.
How to Implement:
- Regular Reviews: Schedule regular times to review and update your prospect data.
- Use Tools: Utilize CRM systems to help manage and verify data accuracy.
Update Prospect Information Regularly
Keeping your prospect information current by regularly adding new details and correcting old ones.
Why it’s Important: Updated information ensures your sales outreach is relevant and personalized, which can increase engagement and conversion rates.
How to Implement:
- Automate Updates: Use automated tools to regularly update prospect information.
- Manual Checks: Have your sales reps periodically check and update details during their interactions with prospects.
20. Train Sales Rep on Prospect Research Techniques
Training sales reps on how to effectively research prospects. Well-trained sales reps can gather better information about potential customers, which helps in crafting more personalized and effective sales strategies.
Provide Training Sessions
Conducting sessions to teach sales reps about different prospect research techniques.
Why it’s Important: Training ensures all sales reps have the skills they need to effectively research and understand prospects.
How to Implement:
- Workshops: Hold regular workshops to teach new research techniques.
- Guest Speakers: Invite industry experts to share their insights and tips.
Offer Practical Exercises
Giving sales reps hands-on practice with prospect research.
Why it’s Important: Practical exercises help reps apply what they’ve learned and improve their skills.
How to Implement:
- Role-Playing: Use role-playing exercises to simulate real-life prospect research scenarios.
- Case Studies: Analyze case studies to understand successful prospect research strategies.
Conclusion
Researching prospects is a key part of the sales process. It helps sales reps and the entire sales team understand potential customers better. This leads to more effective sales outreach and a stronger sales funnel.
By using the techniques discussed, you can improve your prospect research, find the right prospects, and address their pain points. Keep refining your methods and stay informed about industry trends to stay ahead in your sales strategy.
Regularly updating your prospect information ensures accuracy and helps in crafting tailored sales pitches. Implement these steps to improve your sales prospecting process and achieve better results.