SalesLoft and Outreach are two of the most popular sales tools used by businesses. They both offer a range of features that can be helpful in achieving success with sales.There are some very essential differences between these two that should be considered before making a decision. In this article, we'll compare and contrast the two so that you can decide which one is right for you.[toc]
Outreach vs SalesLoft: A Clear Comparison Between the Two Sales Tools
Table of Contents:
- Features Comparison
- Security and Implementation Features
- Customer Support
- Pricing & Plans
- Ease of Use
- Integrations & how to use them
Outreach vs SalesLoft: Introduction
Outreach was created by Manny Medina in the year 2014. The company's main goal is to make sales fun and easy for everyone, regardless of their experience or knowledge in selling. It does this by providing a platform where you can create your own sales pages that will be sent out through email marketing campaigns.Outreach has three key features:
- A clear dashboard with relevant metrics so users can see how they are performing against other companies
- Integrated CRM which allows users to integrate data from sales platforms into their existing CRM systems
- Support options such as phone support, live chat help desks, and online forums
SalesLoft, on the other hand, was founded by David Cummings, Kyle Porter, Rob Forman, and Tim Dorr in the year 2011. The company is focused on helping sales professionals create, manage and track their own leads online through a custom website that integrates with third-party applications.
SalesLoft has five key features:
- A clear dashboard to see your pipeline of prospects and how they are progressing towards becoming clients
- A wide variety of tools to help you do things like send emails, schedule calls or meetings and more
- Customizable pages so users can personalize their site based on what works best for them
- Integrations available with many popular CRM systems such as Salesforce and Zoho
- Support options such as phone support, live chat help desks and online forums
Outreach vs SalesLoft: Features Comparison
Both Outreach and SalesLoft have a wide variety of tools that are designed to make it easy for people who want to create their own website through which they can manage sales leads online.Both platforms offer similar features such as the ability to send emails or schedule calls with customers via phone or email, track progress towards closing deals, integrate third-party applications like Gmail or Microsoft Outlook into your site's backend system of choice, and more.Outreach has a clear dashboard that shows you important metrics about your sales pipeline. This helps users to see how they are performing against other companies and what is working well for them.It also offers an integrated CRM so users can integrate data from their existing systems into Outreach's platform.SalesLoft allows people who want to create their own website through which they can manage leads online, track progress towards closing deals, send emails and more using third-party applications like Gmail or Microsoft Outlook as the backend system of choice.Users have access to many tools that can help them manage their leads and contacts, including an integrated CRM.Where SalesLoft lacks is some of the great elements of Outreach email. Even when you have more than one email address for that contact, it allows you to send customized emails to each person on your list.With this capability, you may link with individuals utilizing distinct services like Gmail or Outlook. Outreach pulls relevant information from LinkedIn profiles and uses it to make a personal connection in the email.Also, the ability to send emails to multiple people from one email address is not as easy to find in SalesLoft.Outreach also has a feature that allows you to create your own landing page for each contact and include the relevant information about them, including their name, title or company.This can be used for both online lead management and sales leads that are generated through other channels like Google AdWords campaigns or Facebook ads.With this capability, Outreach users have access to tools such as CRM integration which helps with managing contacts more effectively, so they don't get lost in an overwhelming amount of data.SalesLoft has a number of features that allow you to send targeted emails and easily track their effectiveness. There are Workflows you can use to automate and schedule calls, emails, or webinars with customers.You also have the ability to add third-party applications like Gmail into your workflow so that you can send email reminders and other messages from within Gmail itself.SalesLoft offers a number of features for managing contacts, including entering phone numbers, tracking responses, and adding information about their status in SalesLoft, such as "New" or "Open."It is easy to find contact details on LinkedIn profiles when using Outreach because it pulls relevant information directly from them.
Outreach vs SalesLoft: Security and Implementation Features
Outreach has a better reputation for security and implementation features. It's more secure, has fewer bugs, and is easier to implement than SalesLoft.Outreach users appreciate the ability to integrate with Facebook or Twitter as well as other social networks, along with its integration of Salesforce CRM data into their marketing automation platform (Outreach).
Outreach vs SalesLoft: Customer Support
Outreach has an active community of users who post questions and answer them on their Facebook page. They have a number of FAQs available that can be accessed from the homepage, which is updated frequently to provide answers to common questions.Outreach also has a whole team of reps that will help you get started and answer all your questions.SalesLoft provides 24/7 customer support via phone or email for all platforms, including iOS, Android, and web browsers, as well as live chat during business hours.
While the SalesLoft support staff is also very helpful, they don't have the same breadth and depth as an in-house full-time dedicated support person at Outreach. So it can be said that Outreach is the better option when it comes to Customer Support.
Outreach vs SalesLoft: Pricing & Plans
Both goods have a subscription-based pricing structure with several plans to choose from. Pipeline creation, opportunity management, post-sales customer experience, and enterprise organizations are among these plans.Pricing information is not provided on either of the company's websites, and a quote can only be provided upon a specific request.
Outreach vs SalesLoft: Ease of Use
SalesLoft is easier to use, set up, and manage. It seems to have a decent reputation for customer service in general.Several consumers, on the other hand, state technical issues with cadences, such as steps not being completed and contacts on the "do not contact" list still receiving Outreach. Less knowledgeable customer service is also a topic of conversation.Outreach might be the more difficult of the two possibilities, but this may be because it has more capabilities in terms of features. It has a dependable phone dialer and powerful analytics, making it ideal for email.Yet, there are complaints about bad assistance, particularly for the cheapest price tier consumers. Outreach provides a free trial before you buy (SalesLoft, on the other hand, does not). The good news is that Outreach provides a free trial.
Integrations and how to use them
When choosing which sales engagement platform is suitable for your company, integrations are crucial factors to consider. You should seek out a sales engagement platform that connects with your current tools if your team depends on specific apps or platforms to run day-to-day operations.You may have to switch to alternative solutions if integrations are not accessible, which may take even longer and cost more money.Both SalesLoft and Outreach provide a large number of compatible integrations, and both platforms have a variety of compatible integrations.You can also Outreach.io and SalesLoft integration by modifying it and requesting API access. You may be able to develop your own integration if the integration you need isn't available on the platform.
It's important to consider the extra costs you might face if you can't integrate a sales engagement platform with one or more of your current tools. It can be difficult to change CRMs, email services, dialers, or video conference equipment.It's recommended to choose a system that connects with your existing tools since missing integrations might get costly quickly.Outreach has several integrations with other platforms, such as HubSpot, Salesforce, and others. It is also integrated with Google Analytics.Outreach tracks all email campaigns in one place so that you can easily see which emails are generating most of the revenue for your business (and why).Outreach's customer service team will help guide you through the integration process if needed.SalesLoft is extremely easy to integrate with other tools. You can connect SalesLoft directly with Google Analytics, and you also have the option of integrating it into your own CRM application.You can also customize the look-and-feel of their platform by adding additional widgets that allow you to track various metrics such as leads or sales conversions in real-time (such as social media activity).The integration process for Salesforce is very easy, but there are some limitations when it comes to customizing certain aspects of the system (such as design elements), which may be an issue if you have a very specific vision for your business design.Salesforce has the ability to integrate with other tools, such as Google Analytics and Qualaroo, which allows you to track user interactions in real-time (such as website visits).This can be extremely helpful if you have users that interact with more than one page on your site. You will be able to see where they came from on their first visit and what pages they visited after visiting yours.Salesforce is especially useful if you are trying to gain new leads or convert existing ones into paying customers by having them fill out forms or contact details.SalesLoft's customer service team will help guide you through the integration process if needed. Outreach is a more difficult platform to integrate since they require that any integrations be done manually instead of automatically (such as working in HubSpot).However, their support staff is very helpful when it comes to providing technical assistance for these integrations, so there should not be too many issues during this process either. They do provide a guide on how to integrate your account with HubSpot, so it's not too difficult.
Conclusion: Outreach vs SalesLoft
Salesforce and Outreach both have very solid data integrity.
SalesLoft's customer service team has been incredibly helpful when it comes to helping keep your account up-to-date with the latest changes in their system. You can also contact them if you have any questions about new features or integrations as well.This means that there should not be too many issues when trying to integrate SalesLoft into other systems (such as HubSpot). However, make sure that you are looking at the latest version of their system.SalesLoft has recently updated its platform to include a lot of new features, so be sure to check what is going on with your account before trying out any integrations!Salesforce and Outreach also have very good customer support when it comes to integrating data from other systems into theirs. You can contact them both for questions about integration or if you need help getting things set up correctly.They will provide technical assistance in order for these integrations to work properly as well!SalesLoft is a great platform for those who are looking to integrate their Salesforce account with other systems. It has the ability to do this in a very easy and simple way, which makes it easier for users that need help setting up or integrating these features into their accounts!Outreach is also pretty good at helping you get your data integrated wherever you want within its system as well.However, there can be issues when trying to use certain integrations (such as HubSpot). This means that if you have any questions about what integration would work best with your account, contact them first before trying to integrate other systems!